If you are a successful sales manager or salesperson you know the WHAT comprises the competitive advantages your product or service already has.  You do not need another course to tell you what you already know. Truly successful sales managers and salespeople will have already spent considerable time and money ensuring that they and their colleagues have an excellent understanding of the selling process. Real professionals know the HOW of selling.

All good salespeople know that without satisfying an emotional want there is no sale. If the salesperson fails to gain empathy with the prospect, the probability of sales success is low. Selling means dealing with people and to rely on intuition and chance to develop the WHO is risky and dangerous.  Based on his book Empathy Selling: The New Sales Technique for the 21st Century  Get your sales force humming is the scientific, easy-to-learn way for you to develop empathy with prospects and clients.

Participants who attend this seminar will

• Learn how to analyse prospects and discover hidden emotional desires
• Develop practical presentation strategies that are tailored to individual  prospects
• Learn to anticipate what objections will come from which emotional drives  and the appropriate handling techniques in each case
• Discover what closing techniques work best with which personality types and why
• Generate benefit statements for their own products or services that will obtain emotional commitment from their prospects and clients.

If your organisation lacks energy or empathy and needs to dramatically improve its people skills, then  Get your managers humming will transform your culture.  Ranging from a half-day to two days you and your people will learn how to apply the Humm to the four key people skills of self analysis, self-control, empathy and relationship management  in a practical, thorough manner. The seminar begins by providing a framework for identifying people's seven core emotions and how these emotions translate into day-to-day behaviour. Participants then learn the first three key EQ skills of self analysis, self-control, and empathy. Finally using case studies and videos partipants learn the fourth EQ competency, relationship management.  Participants in particular will learn how to recognise and deal with the corporate psychopath.

Get your managers humming is particularly suitable for the following people.

• All levels of general, operations, administration and sales management (especially those with some previous management training)
• Project managers and team leaders
• Human resource and personnel managers
• Prospective high achievers

See a video of Chris Golis describing the Humm.